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    The Latest from Adexchange...
NEWS
The Latest from Adexchange...

Building Better with LEGO ®

June 22

LEGO have asked us to help lay the foundations of a better end-to-end customer journey. We’re to improve stakeholder experience: producing video articles, infographics, and animated explainers. Live chat is top of the list, and we start straight away!

To the rescue with the RAC

May 22

When the going gets tough, Adexchange get going. So, when the RAC asked us to help rebuild over a hundred customer journeys, we were here to help – streamlining content, improving CX and maximising contact centre efficiency. What a save!

Ensuring a smoother journey with D&G

April 22

We can now reveal the UK's leading appliance care provider have asked Adexchange to help create smoother, more effective customer journeys. We’re analysing the contact profile and developing language to improve the existing infrastructure. It’s low cost, high impact and it’s already started!

A blossoming relationship

March 22

We’re thrilled to reveal the UK’s biggest gardening website has asked Adexchange to help improve the customer journey. It’s critical Crocus offer more effective FAQs, a better CX and a best in class phone experience: we’re on it!

Lending a hand to Student Loans

February 22

To keep their service secure, Student Loans Company identify and verify all customer contact. So when they asked us to improve their ID&V journeys, we rolled up our sleeves – analysing data and redesigning content to boost success rates. Happy to help!

We’ve got a friend in Disney

January 22

We’re delighted to announce our new-found friendship with shopDisney. We’ll be sprinkling some Adexchange magic on their customer communications, making them more friendly, more successful – and more Disney. We can’t wait to get started!

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Adexchange Media Limited
Company number: 04344957

The Old Garage, Great Milton, Oxfordshire, OX44 7NP
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