It's An Adexchange Christmas
With 27 languages and more clients than ever before we’re flat out for Christmas! Our production department has never been so busy - recording, writing, editing and delivering festive messages for IVRs around the world. Roll on 2013 – and Happy Christmas!
Autoglass Adexchange and Automation
It’s critical Autoglass encourage more callers to use their automated payment platform – and they’ve asked us to help! With better scripts and intelligent design we’re driving more callers to successfully complete the journey. Live soon - so listen out!
Admiral chooses Adexchange
Great news! One of the largest car insurance groups in the UK has chosen Adexchange to improve their IVRs. With 4 separate brands across a raft of platforms it’s right up our street! So listen out for the new sound of Admiral.
Going global with Adexchange
We’re thrilled one of the world’s most iconic brands has chosen Adexchange to supply global IVR messaging in over 20 languages. With over 4,000 separate messages to write, record and deliver that’s busy in any language!
The Economist Chooses Adexchange
The global publication that’s read by more of the world's business leaders than any other magazine needs new IVR messaging – and we’re thrilled to help. With an international readership the voice and scripts are critical – so watch this space…
Adexchange 2012 and Team GB
With the world’s greatest show landing in London we’ve been helping The O2, Hampton Court Palace, The Tower of London and many other venues. With immediate turnaround and multilingual recordings we’re thrilled to be involved. Go Team GB!
Pools and Adexchange team up for Euros
It’s critical The Football Pools secure new IVR recordings to reflect Europe’s biggest football tournament. With Euro 2012 just days away Adexchange is working with scripts, voice and music to create perfect recordings. Watch this space!
Up at the o2
With the world’s most popular entertainment venue launching a breathtaking rooftop experience it was time for an IVR redesign. Adexchange set to – reworking menus and re-recording messages: within an hour ‘Up at The O2’ was Up on The IVR. Result!
Dell emails go global
Our email project for Dell is going global! Our UK launch of emails and web pages has saved the computer giant millions – so it’s time for a multi-lingual roll out. Standby Portugal, France, Germany, Italy, Belgium, Sweden…
Knowhow Ireland call on Adexchange
It’s critical KNOWHOW Ireland revamp their speech recognition system – improving the caller experience and routing more callers to the right place first time. We’re thrilled they’ve asked Adexchange for help. It’s a fast turnaround so watch this space!
Legoland Deutschland in 2012
LEGOLAND Deutschland – the land where anyone can be a real hero – need to re-launch their German IVR for 2012. With new prices, opening times and promotions it’s time for an overhaul. We’re thrilled to help!
Halifax Untangle IVR
The UK’s largest provider of residential mortgages and savings accounts need “a little extra help” with their IVR. Time has come to shorten the caller journey and reduce agent transfers. Better for business, better for the caller - we’re delighted to help!