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The Latest from Adexchange...

Reducing agent workload for HRP

October 20

As soon as Historic Royal Palaces opened the drawbridges again, they were inundated with membership calls. Our expert review of the IVR layout and wording improved the customer journey, increased online diverts and reduced agent phone contact by almost 70%. What a result!

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Adexchange Media Limited
Company number: 04344957

The Old Garage, Great Milton, Oxfordshire, OX44 7NP
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